Services

Our services

Soil Health Innovations offers a number of services in addition to the SR-1 CO2 Analyzer.  Our extensive experience in working with the Haney Test and similar applications has provided us with the knowledge and skill set required to better utilize these methods. 

Instrumentation Setup

Configuration assistance including template building and instrument calibration as it relates to the Haney Test.

Data Extraction and Analysis Training

Consultation regarding data management strategies along with methodology training as it relates to the Haney Test.

Data Interpretation

Assistance and guidance in the interpretation of data, calculations and result information as it relates to the Haney Test.

Troubleshooting

Assistance with analytical errors and problems associated with calibration, extraction or instrument maintenance as it relates to the SR-1 CO2 Analyzer

A detailed description of available services is shown below. Note that some SR-1 Package options already come with a few of these services. 
For more information please contact us at customerservice@soilhealthinnovations.com

Services related to SR-1 Instrumentation

  1. Onsite delivery, set-up, demo and software training for SR-1
  2. One Year Warranty on hardware included from time of purchase – Warranty does NOT cover items in the consumables list except for the Li-Cor IRGA Optical Bench.
  3. Annual SR-1 PM and Service Agreement
    1. Instrument will need to be shipped to SHI at the cost of SHI. The PM includes a calibration check and re-calibration if necessary, cleaning and replacing of moisture trap, cleaning of instrument and leak check.
    2. A loaner instrument will be mailed to customers during the scheduled PM or service.  The shipping of the loaner will be paid by SHI.
    3. Replacing of worn or defective parts – Part cost is NOT covered as part of package unless under warranty.
    4. Travel expenses for onsite maintenance or repair, if necessary, are furnished by the purchaser.
  4. Annual Software Upgrades and Support
    1. Includes software updates and technical support free for 1 year from date of purchase.
    2. Can be purchased separately after 1 year.
  5. Software Tech Support/Custom Software Applications
    1. Includes off or onsite service and billed by the hour or per event in lieu of purchasing the Annual Software Support package.  Software upgrades will have to purchased separately.

Services Related to Haney Test Consultation

  1. Haney Startup Package
    1. Includes onsite or over the phone consultation regarding necessary equipment and steps to successfully implement the Haney Test.
    2. Instrumentation configuration including template building and calibration.
    3. Consultation regarding data management strategies.
    4. Methodology training.
    5. Software, user training, and offsite tech support for 1 year.
  2. Data Interpretation Training
    1. Includes help with understanding the calculations and results necessary as part of the Haney Test.  
  3. Instrument/Data Troubleshooting
    1. Services will NOT include instrument specific hardware and/or software issues.
    2. Services will include help with analytical errors and problems associated with calibration, extraction or instrument maintenance.

Services Price List

Item Price
*Onsite delivery, set-up, demo, training $5,000.00
1 Year Warranty on Parts FREE – Included with all SR-1 purchases
*Annual PM and Service Agreement $2,500 offsite $5,000 onsite + Travel
Annual Software Upgrades/Tech Support FREE for first year with all SR-1 purchases $5,000 offsite $7,500 onsite + Travel
Software Tech Support (Per Event) $150 per hr. offsite tech support $1,500 onsite + $500 per additional day + Travel $5,000 one-time software upgrade
Custom Software Dev./Application Design $250 per hr. offsite development $2,000 onsite + $500 per additional day + Travel
Haney Startup Package – Options A – E $10,000.00 + $500 per day after 3 days + Travel
Haney Startup Option A $300 per hr. offsite $2,000 onsite + $500 per additional day + Travel
Haney Startup Option B $2,000 onsite + $500 per additional day + Travel
Haney Startup Option C $300 per hr. offsite $2,000 onsite + $500 per additional day + Travel
Haney Startup Option D $2,000 onsite + $500 per additional day + Travel
Haney Startup Option E $300 per hr. offsite $2,000 onsite + $500 per additional day + Travel
Data Interpretation Training $300 per hr. offsite $2,000 onsite + $500 per additional day + Travel
Instrument Data/Troubleshooting $300 per hr. offsite $2,000 onsite + $500 per additional day + Travel

*May be included with purchase of SR-1 packages, but also available for individual purchase.